If there is just that one thing that you know needs attention, our minimum charge generally covers it. Book 30 minutes of the workshop and mechanic service to address it. This could be replacing a cable followed by gear tune wrapping new bar tape, a brake bleed or replacing brake pads.

# Note - puncture repairs / replace tube and or tyres will not be subject to the minimum charge and charged out at the lesser rate as per wheel services here;

Please give us as much information as possible and we’ll let you know if we suspect we’ll need more time. 

Could Include,
Gear tune.
Single brake bleed.
Brake pad replacement.
New chain installed.
Carrier rack installation.

Where we can, of course we will do our best to help a fellow biker out when you get a puncture near our workshop while out on an adventure. With only one mechanic on, puncture repairs are generally the only on the spot service we can accommodate around our busy booked workshop and retail sales.

All other service and repair work will need to be booked in and you are welcome to leave bikes with us and collect on completion.

We do have two free to use, urban bikes, which are available for customers to use / borrow whilst your bike is with us for servicing. Perhaps these bikes will allow you to carry on the ride with your family and friends when that unexpected happens to your bike!

Unfortunately we are no longer able to do any work whatsoever on bikes that are sold in boxes, purchased from big box stores. These include The Warehouse, Kmart, The Outlet.
Whilst of course we understand the nuances of why people choose to purchase these bikes and we love seeing more people on bikes, we won’t support this form of fast retail bikes sold in boxes by stores with often zero back up support for after purchase requirements that all bikes require.